My first thought on reading the article was the service would not have taken so long if the staff were not all busy passing grade school notes back and forth to each other.
My second thought was assuming a younger, technologically savvy group of workers would be able to operate the computerized billing without such an error coming to light.
My third thought revolved around the dinner party having to pay a 10% service charge to acknowledge the extra service accomplished by the waiter in adding the comments to the bill.
My fourth thought was why the patron complained about how they were spoken to since I’ve yet to hear a talking bill?
My fifth thought - where was Gordon Ramsay when the patrons needed a linguist to retaliate in kind?
My final thought is an eyebrow raised at the prices for the starters, but having endured any number of English cooking shows, even the lowliest of greasy spoons gets to overcharge at will.